Shipping policy
**Shipping Policy**
**Processing Time:**
All orders are processed within 4-5 business days. Orders placed after 2 PM EST will be processed the following business day. Please note that processing times may be longer during peak periods or sales events.
**Shipping Methods & Delivery Times:**
- **Standard Shipping:** 3-5 business days
**Carriers:**
We use USPS, UPS, and FedEx to deliver your order. You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.
**Shipping Areas:**
We currently ship to addresses within the United States. International shipping is not available at this time.
**Handling and Packaging:**
All skincare products are carefully packaged to ensure they arrive in excellent condition. Please check your package upon arrival and report any issues immediately.
**Shipping Delays:**
While we strive to meet our shipping estimates, delays may occur due to high demand, adverse weather conditions, or carrier issues. Although we are not responsible for any delays once the order has shipped, we do our best will keep you informed of any delays.
**Lost or Damaged Items:**
If your order is lost or arrives damaged, please contact our customer service team within 7 days of receiving. We will assist with filing a claim and arrange for a replacement or refund.
**Contact Us:**
For any questions or concerns regarding shipping, please contact our customer service team at [email address] or [phone number].
Thank you for shopping with us!
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